Change is hard. Whether it's a change to a product that you've been using for ages, or changes to organization structure and process, there is a research-backed pattern to how we react and respond. Knowing this pattern in advance can help us be more creative, holistic, and human-centred about how we go about putting change on others, and plan accordingly.

This Emotional States with Change Diagram template is based on the Kübler-Ross Model (1969) of the five stages of grief. Use it as a way to educate yourself and your team about the states that people go through, and as a basis on which to organize idea generation, risk assessment and mitigation, and process improvement. Include it in a presentation, or use it as a way to structure a group conversation about how to address change, and make more informed decisions.

• Improved self-awareness and ability to recognize emotional states
  
• More effective communication and conflict resolution skills
  
• Greater resilience and ability to manage change
  
• Enhanced empathy and understanding of others' emotional experiences
  
• Increased sense of empowerment and confidence in navigating life's challenges.